Thank you for visiting and shopping at www.cagemaster.com.au. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Below is just an indication on smaller items.
Estimated delivery time
3-5 business days
AustPost Two Days*
2 business days
AustPost Overnight *
1-2 business days
* When Available. Overnight delivery is only available for orders with delivery addresses within Australia.
Delivery delays can occasionally occur.
Shipment to business or home address only (no PO Boxes)
www.cagemaster.com.au ships to addresses within Australia and New Zealand only.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
www.cagemaster.com.au is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
www.uggies.com.au is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently in Australia and New Zealand.
Our Return & Refund Policy available on our website at www.cagemaster.com.au and provides detailed information about options and procedures for returning your order.